Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Restaurant Manager to join our Food & Beverage Department.
The Restaurant Manager is member of the F&B; leadership team.
Reports to Operation Manager.
**MAIN RESPONSIBILITIES**
- Ensures that all associates always deliver the highest quality standards and provide exceptional guest service.
- Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Knows Micros system and Oracle symphony reports to analyse data and sales mix along with Menu engineering.




- He/She also ensures that the people he supervises also know the processes and ensures that these are applied consistently.
- Ensures that consistent and impeccable service is delivered to our guests.
- Responsible for training, motivating, leading the dynamic Armani Ristorante & In-Room Dining Team.
- The Restaurant Manager is visible within the operations/meal periods of the outlets and private events.
- Providing Guests recognition, promoting good public relations, and handling special requests.
- The Restaurant Manager works along F&B; Management to design an effective menu and wine list.
- Strategic key player in contributing to the financial success of the restaurant and In Room Dining.
**QUALIFICATIONS AND EXPERTISE**
- Restaurant Management experience in a luxury environment and a Michelin starred background.
- Problem solving, benchmark and innovation capacities.
- Good PR skills to meet and connect with our guests.
- Capability to develop people service skills and their craftsmanship for internal and international growth and identify departmental needs and actively participate on fulfilling any internal training need that arise.
- Creativity and enthusiasm for exploring new products and services.




- Extensive knowledge of food and wine, guest service, cost control, labour control, menu writing, merchandising and accounting.
- Knowledge of LQA/Forbes standards as well as Opera PMS system (Micros and Oracle symphony).
- Strong written and spoken Italian and English.
- High level of attention to detail and refined manners with exceptional communication skills.
**ADDITIONAL INFORMATION**
Type of work: Full time
Location: Milan, Italy
Department: Food & Beverage
Languages: English, Italian
Start Date: A.s.a.p
Contract: 12 months
Other advantages: Meals in our Staff canteen; Uniform and laundry service; tailored training programs; Company discounts on Armani shops.
Contratto di lavoro: Tempo pieno
Benefit:




- Supporto allo sviluppo professionale
Orario:
- Dal lunedì al venerdì
- Festivo
- Weekend
Esperienza:
- Restaurant Manager: 1 anno (Preferenziale)
Lingua:
- Inglese (Preferenziale)