**Position**:
The Sales Associate is part of the Boutique Team and with the partnership of the Store Manager aims to reach the selling objectives and develops a high-quality relationship with the clients, promotes the brand Pucci.
Main activities and responsibilities
Sales and customer service
- Manage to achieve sales goals set by the Store Manager.
- Contribute to a "top level" customer service, in all aspects, in order to meet effectively any request of clientele.
- Collect, Gather and analyse CRM data in order to leverage the existing client database
- Develop retail excellence behaviours such as personal relationships with customers, individual follow-up of the clientele, after-sales quality issues, selling ceremony




Visual Merchandising and Image
- Contribute to display set-up for windows and interiors, following and executing company guidelines.
- Act as advocate on behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony
Promotion and product knowledge
- Support the promotion campaigns in the store (special events, Press presentations,) to develop the brand, the store and the collections on a local level
- Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the store management and the Buying department
- Develops a very good knowledge of the Luxury market and competitors
Organization and stock
- Contribute to controlling and managing the stock, respecting the guidelines of the Maison.
- Perform all requested tasks related to daily Store’ operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the store manager
**Profile**:
2 to 5 years selling experience in Luxury+Fashion industry
Selling experience in RTW and accessories




Excellent selling and communication skills
Permanent care to details and result-oriented
Positive attitude and reliable behaviour
Computer skills and retail management system knowledge
Fluent English and Italian