**Il** **Sereno Lago di Como**, 5*luxury Hotel, part of Leading Hotels of the World, 1st Hotel in Italy and 1st Hotel in Europe for Travel and Leisure is looking for a **Guest Relations Manager.**
As a Guest Relations Manager, you will be responsible for managing the Guest Relation Department and for ensuring that all guests enjoy a positive and memorable experience.
You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.
**We are looking for**:




- College degree in hotel management or related field
- Previous experience in Front Office or Guest Services
- Excellent communication skills
- Proficient in English, both written and spoken and a third language