Embark on a new professional journey as an Italian-speaking customer service representative in the vibrant city of Athens, Greece! This role comes with the fantastic perk of fully paid relocation, giving you the opportunity to explore a new culture while building your career in a dynamic and supportive environment. In this position, you will engage with Italian-speaking customers, assisting them with inquiries and providing exceptional service related to our products and services. If you have a passion for helping others and are excited to work in a thriving international context, we would love to hear from you!

Responsibilities

- Provide outstanding customer support to Italian-speaking clients through various channels,



including phone, email, and chat.
- Address customer inquiries and resolve issues effectively to ensure high levels of satisfaction.
- Maintain comprehensive knowledge of the company's products and services to assist customers accurately.
- Document all customer interactions in the company's CRM system to keep precise records.
- Work collaboratively within a team to enhance customer service quality and share knowledge.
- Participate in training and development sessions to continually improve service skills.
- Offer feedback and suggestions to improve processes and overall customer experience.

Requirements

- Fluent in Italian, both written and spoken; proficiency in English is essential.
- Excellent communication and interpersonal skills with a strong customer-centric approach.
- Ability to multitask and manage priorities in a fast-paced environment.
- Strong problem-solving skills with keen attention to detail.
- Previous experience in customer service is preferred, ideally in an international or tech-related context.
- Familiarity with CRM systems and customer support tools.
- A positive attitude, adaptability, and enthusiasm for experiencing a new culture.
- Willingness to relocate to Greece.





Benefits

- Lower cost of living in Athens compared to many Western European cities, including Italy, allowing for greater savings and better quality of life.
- Competitive total salary of approximately €1300 per month.
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth and development opportunities.
- Competitive performance bonuses.
- 2 additional salaries per year.
- Comprehensive healthcare benefits and numerous discounts.
- Fully paid training conducted by certified instructors.
- Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
- Special events and community & social responsibility initiatives.




- Referral Program: Bring your friends and earn attractive bonuses!
- Free Greek language courses to help you integrate and thrive locally.
- Work for a Great Place to Work-Certified Company.

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