Italian Speaking Fitness Tech Company Customer Support Expert - Remote in Greece

Patrique Mercier Recruitment PT is excited to offer a remote position for an Italian Speaking Fitness Tech Company Customer Support Expert based in Greece. In this vital role, you will provide exceptional support to our Italian-speaking customers using innovative fitness technology products. Your expertise will help clients with inquiries, troubleshoot issues, and guide them to maximize their experience with our cutting-edge fitness applications and gadgets. If you are enthusiastic about fitness, possess excellent customer service skills, and are fluent in Italian, we invite you to join our dedicated team!

Responsibilities





- Provide outstanding customer support to Italian-speaking users via phone, email, and chat regarding fitness technology products.
- Effectively address customer queries, troubleshoot technical problems, and support optimal usage of fitness applications and devices.
- Document customer interactions and feedback accurately to enhance service quality and customer satisfaction.
- Collaborate with team members to identify trends and propose improvements in customer service.
- Maintain up-to-date knowledge of product offerings, industry developments, and best practices in fitness technology.
- Conduct training and support sessions for customers to help them fully utilize fitness technology tools.

Requirements

- Fluency in Italian and proficient in English.
- Prior experience in customer support or a related domain, ideally in the technology or fitness sectors.
- A strong interest in fitness and familiarity with fitness technologies, devices, and applications.
- Exceptional communication skills with strong problem-solving capabilities.
- Customer-focused mindset dedicated to enhancing user experience.
- Ability to work independently in a remote setup while effectively collaborating within a team.




- Willingness to work flexible hours, including evenings and weekends if required.

Benefits

- Fully Paid Relocation Package (Flight, Transfer and Hotel).
- Monthly Salary.
- 2 Extra Salaries Per Year.
- Health Insurance.
- Private Health Insurance.
- Monthly Bonus.
- And More....

Seniority Level: Entry level
Employment Type: Full-time
Job Function: Customer Service
Industries: IT Services and IT Consulting#J-18808-Ljbffr