Johnson & Johnson is currently recruiting a Manager, Process Management. This position will be located in Singapore; Sao Jose dos Campos, Brazil; Issy-les
- Moulineaux, France; Val De Reuil, France; Wuppertal, Denmark; Mandra, Greece; Pomezia, Italy; Norrbroplatsen, Sweden; High Wycombe, England; Ontario, Canada, Lititz, PA, Fort Washington, PA, or Skillman, NJ.
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.
With $82.1 billion in 2020 sales,



Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.
The main responsibilities of the Manager, Process Management will include, but are not limited to:
- Develop a clear vision in business process management for the business unit and the supported partners by setting strategy,



bringing innovative ways of working and directing the staff in Quality Management (QM) where needed
- Guide a global team of business owners by overseeing the end-to-end delivery of improved process and applicable training
- Develop a clear process improvement and training strategy for the specific assigned business processes (or business partners) in collaboration with peer leaders
- Serve as a single point of contact for business partners and roll out the overall applicable quality framework. As an owner of the E2E process and training framework, s/he is responsible for overall development and ensuring Quality by Design principles are instigated in all deliverables of business process management
- Define and manage project plans, tasks, schedules, scope, timelines, and deliverables for dedicated business processes
- Perform project management across the full life cycle from a process design, procedural document delivery, training strategy, training delivery, and final implementation




- including the ongoing measurement and control of dedicated processes
- Perform necessary change management, risk management, and resolve issues for projects
- Perform a thorough analysis of business processes across a variety of dedicated processes
- Provide updates to management and business owners by reporting on project progress and resolution of issues
- Work to ensure compliance training and procedural documents are installed for dedicated processes
**Qualifications** Job Description**
The main responsibilities of the Manager, Process Management will include, but are not limited to:
- Develop a clear vision in business process management for the business unit and the supported partners by setting strategy, bringing innovative ways of working and directing the staff in Quality Management (QM) where needed
- Guide a global team of business owners by overseeing the end-to-end delivery of improved process and applicable training




- Develop a clear process improvement and training strategy for the specific assigned business processes (or business partners) in collaboration with peer leaders
- Serve as a single point of contact for business partners and roll out the overall applicable quality framework. As an owner of the E2E process and training framework, s/he is responsible for overall development and ensuring Quality by Design principles are instigated in all deliverables of business process management
- Define and manage project plans, tasks, schedules, scope, timelines, and deliverables for dedicated business processes
- Perform project management across the full life cycle from a process design, procedural document delivery, training strategy, training delivery, and final implementation
- including the ongoing measurement and control of dedicated processes
- Perform necessary change management, risk management, and resolve issues for projects




- Perform a thorough analysis of business processes across a variety of dedicated processes
- Provide updates to management and business owners by reporting on project progress and resolution of issues
- Work to ensure com