**SUMMARY OF ROLE**
By Joining us as a Field Service Technician Valves your role will be to support our customers at site (maily in Italy) by delivering activities required for maintenance, troubleshooting and incident resolution, technical support for valves and their accessories
You will become part of our Lifecycle Services team, within the Automation Solutions division,
which helps our customers carry out maintenance, improve reliability and boost performance of Valves and their components. You will be executing in-house repairs, maintenance at customer’s sites, start up, diagnostic, on call service and preparation before site installation.




The Field Service Engineer is responsible for executing work according to the Emerson standards of safety and quality.
If this sounds like an interesting opportunity for you then come and join our team!
**IN THIS ROLE YOU WILL BE RESPONSIBLE FOR:
**Troubleshooting & repairs of valves and related accessories (mainly control and isolation types)
- Installation and startup on site
- Calibration and diagnosis (e.g. FISHER digital positioners)
- Provide technical support to customers
- Coordinating partners and / or sub contractors for critical / large maintenance jobs
- Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.
- Execute the requested job in the best way to meet customer’s deadlines and expectations.
- Keep workshop/workplace(s) tidy, in order and representative.
- Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.
- Tutoring customer training.
- Execute all works and task concerning repair jobs (all repairs, installations, relevant repair reports, training etc.) in accordance with each divisions guidelines




- Adhere to local and international Emerson Trade Compliance procedures in connection with all transactions and business practices.
- Adhere to company’s and customer HSEQ standards at all time
**FOR THIS ROLE YOU WILL NEED**:
- Diploma in technical discipline, such as mechanical / electrical.
- Relevant experience a from process industry such as Oil & Gas Refineries, Biotechnology Pharmaceutical, Chemical,
- Good communications skills and fluent in English -written and spoken.
- Technical competencies (on actuators, pneumatic and electrical)
- Availability to work non-office hour
- Preferred experience with control and safety valves
- Driving license for car (class B)
- Italian and English proficient
- Willingness to travel around 70% of the time
**CORE COMPETENCIES **(Lominger preferred)
Ethics & Values
Action Oriented
Problem Solving
Composure
Customer Focus
Functional / Technical Skills
Perseverance
Technical Learning
Time Management
Organizing




**Health & Safety**Recognise and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.
**Failure to comply with Safety Management System and Health and Safety procedures will result in disciplinary procedures
Health & Safety
- Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.
- Discuss Health and Safety first or at least early on the agenda of every meeting.
- Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Emerson HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.
- Conduct all HSE training assigned to you as an employee
- 100% utilization of the Emerson Safety App.