Service & Sales Specialist – Field Services Industry Location: outside of Worcester, MA Salary: $28.75 - $31.25 Hourly ($60,000 - $65,000) + Benefits Benefits: Medical, Dental, Vision, 401k w/match, PTO, Holidays Job Type: Full-Time Hours: Mon – Friday, 7:00 am – 4:00 pm EST Travel: None Start Date: ASAP Sponsorship is not available Service & Sales Specialist – Field Services Industry Description Our client, a trusted leader in the power services industry, is seeking a Service and Sales Specialist to join their team in Milbury, Massachusetts.
In this role, you'll serve as a vital link between customers and service technicians, crafting detailed service estimates and driving repair sales.




The ideal candidate brings strong technical expertise, outstanding communication skills, and a results-driven mindset to maximize the value of every repair opportunity while delivering an exceptional customer experience.
This is an excellent opportunity to join a well-respected local leader in the power solutions sector, celebrated for their stellar 5-star ratings from both clients and team members.
Responsibilities Create accurate and detailed service estimates based on technician recommendationsIdentify and upsell opportunities to improve equipment efficiencyPresent repair quotes to customersFollow up to secure customer approvalsCollaborate with customers to provide cost-effective solutionsEnsure timely repair executionMaintain clear records of customer communications, quotes, and approvalsAddress customer questionsMonitor repair progress to ensure timely completionStay informed on industry trends and continuously improve the quoting processQualifications 2+ years of service or sales support experience requiredField services industry experience requiredExceptional written and verbal communication skills requiredProficiency with MS Office (Outlook, Excel, Word) requiredAbility to work onsite in Milbury, MA required
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