**Customer Contact - temporary**:
- Functional area: Supply Chain/Logistics
- Country: Italy
- City: Montecchio Maggiore (Vicenza)
- Company name: Ceccato Aria Compressa S.r.l.
- Date of posting: Jan 28, 2025
**Passionate people create exceptional things**
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning.



Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**Job description**
You will be part of a Logistic Outbound Team which is responsible to manage customer orders from data entry/receive until shipment. To keep both customer and internal production informed about the status of the orders and taking care of the customer needs is key in this function.
You will be reporting to the Team Leader Logistics.
**Responsibility**
Maintaining a continuous contact with Production Planners, Marketing, Customer Centers, Logistics Partners, to ensure a high customer satisfaction and optimize operational efficiency.
Working as a team to improve the processes and contributing to the department and company’s goals. Act customer oriented by offering an excellent service and establishing a good relationship with your internal and your external customers.
- Support the customers from all countries assigned to you with the goal to best serve them in case of inquiry before the order, checking the order entry, following up the status until shipment and invoicing of all orders, as well as system parameters maintenance




- Plan and book the shipments with forwarders and issue relevant documents (CMR, packings, invoices, certificates, declarations for customs)
- Keep the customer informed in case of changes compared to what promised
- Provide all needed documents and support Finance and Marketing logistics related projects if required.
- Service and customer minded, you build constant and stable relationship
**Experience requirements**
Interest and experience in customer relationship, transport and export of goods is a plus.
**Educational requirements**
- Undergraduate or graduate, Engineering or Economics is a plus.
**Knowledge and personality requirements**
- Knowledge of Office tools, especially Excel
- Fluent in Italian and English, other language is advantage
- Knowledge of customs legislation is an advantage
- Analytical mindset and relevant knowledge of and interest in logistic process.
- Continuous improvement is your motto




- Customer oriented establishing a good relationship with your internal and your external customers
- Take initiative and being "hands on" in a dynamic environment
**Location**
Montecchio Maggiore (VI) - Italy.
**Company presentation**
Ceccato Aria Compressa is a Product Company specialized in the design, production and sales of Oil Injected Screw compressors, Blowers, Refrigerant dryers, oil & condensate separators and line filters, within the Atlas Copco Group which is a world-leading business in more than 180 countries. Ceccato Aria Compressa currently employs around 400 people.
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.