For this particular position, we are working with a well established Customer Support company to find an Italian Customer Support Specialist. This position is full-time and will be based in Portugal.

**Your Responsibilities**:

- Providing optimal advice for different queries of the business clients
- Independent and proactive solution finding, using the available knowledge base
- Account help to manage subscriptions, update payment methods and resolve billing issues
- Ensuring all standards and procedures are followed and maintained

**Key Skills**:

- Confident communicator
- Good problem solving skills
- Previous experience in customer support is a preferred

**Job Requirements**:





- EU passport/ID or a Portuguese resident card
- Native/ Bilingual level of written and verbal communication skills in Italian
- High level of English (minimum B2 Level)
- Minimum education - High School Diploma

**What's on offer?**
- Opportunity to live and work in Lisbon
- Relocation package including accommodation and flights
- Great opportunity to grow quickly within the company
- Investment in ongoing training and personal development
- Private health insurance
- Free company events and activities

Application Question(s):

- Are you native/ bilingual in Italian?
- Do you have an EU citizenship?