Job DescriptionDemand planning is a key role in the IBP process, as the forecast it delivers will enable operations to meet the production targets timely, efficiently and cost effectively.
The Demand Planner combines a variety of information from sales, supply chain/procurement, and operations (timely, as accurate as possible, and usable in qualitative and quantitative terms) to properly forecast the products that need to be produced.
The Demand Planner delivers an important piece of information for the IBP cycle, ensuring that demand is properly planned.The Demand Planner role has a planning horizon of 1 to 15 months on monthly buckets and 3 months on weekly buckets.
The level of the role depends on the scope and complexity,



based on the number of customers and the size & complexity of the product portfolio.The Demand Planner works closely with the Supply Planner and the Production Planner.
Depending on the size of the organization, these three planning roles may be combined into one or two roles, merging the responsibilities of supply and demand planning, and/or production planning.KEY ACCOUNTABILITIESDemand PlanningCreates the demand plans based on baseline (statistical) forecasts enriched by inputs from the commercial teams; for the operational (0-13 weeks) and tactical horizon (4-15 months).Understands how to use statistical forecasting to create a solid baseline forecast and maintains, reviews, and cleans historical data to determine if this can be applied to the portfolio.Understands the impact of business dynamics and translates them into the demand plan: NPD, phase-in/out, events, seasonality, tenders, contracts, and activations.If requested, provides different demand scenarios to the supply chain.Secures demand plan constraining in case of supply restrictions and shares the results with internal stakeholders (e.g., supply, sales,



and customer service).Prepares the account & demand review meeting and provides input for the MT IBP meeting with the commercial teams.Follows up on the decisions/constraints from the IBP cycle of the organization and/or supply points.Acts as the first point of contact for the commercial organization for the operational and/or tactical planning horizon.Monitoring Planning (PDCA-cycle) & AnalysisMaintains demand planning master data and systems and software, monitors and analyses trends to further enhance the forecast.Drives continuous improvement of forecast accuracy and bias in alignment with the commercial teams.Monitors, analyses, understands, and challenges the quality of the enrichments provided by the commercial teams (assumptions, deltas, consumption, trends, issues, gaps, risks, opportunities).Identifies sales opportunities and risks and proposes push sales on available capacities and RM.Coordinates activities related to the constraining and allocation process for the organization and/or supply points and ensures the match of demand & supply.Prepares and monitors the KPIs for forecast accuracy, bias, and error to help identify improvement areas and monitor performance.Keeps up to date with the latest forecasting theory and concepts to become as effective as possible, including the use of aggregated forecasting techniques and statistical methods.Coordinates with Supply and Commercial teams (bridging commercial and Supply Chain) to determine priorities and actions to prevent OOS and Waste in accordance with internal procedures.Continuously looks for opportunities & improvements within daily work context and takes ownership in implementing solutions.Collaborative PlanningPrepares relevant material to facilitate discussion and manages the monthly demand meeting, in which the input from Sales & Marketing is discussed beforehand.Achieves consensus for operational demand forecasts by facilitating a collaborative planning process with Sales & Marketing.Collaborates with key customers' planning teams to develop collaborative and integrated plans.Continuous ImprovementProposes improvements to the forecasting process and puts them into practice.ProjectsParticipates in various projects aimed at improving forecast reliability and/or the forecasting process.KEY PERFORMANCE INDICATORSDelivery On Time In Full (OTIF)Forecast Accuracy (FA)Forecast Bias (FB)Forecast Accuracy RMR/RMNFinished Goods stock-outs #J-18808-Ljbffr