A luxury hospitality brand for modern travellers, connecting them to genuine places, people and stories through personal experiences, and providing heartfelt hospitality in the world’s most exciting destinations.
Anantara Hotels, Resorts & Spas is delighted to welcome the 5* Palazzo Naiadi to our worldwide collection of exclusive hotels and resorts. With the perfect centric location for both leisure and business, this 19th century marble palace hotel is situated on the majestic Piazza della Repubblica, right in front of the famous Diocletian Thermal Baths dating from 306 BC and just a stone’s throw from the city’s iconic monuments.
The 238 rooms,



from comfortable Duplex and Premium rooms to spacious suites and a presidential apartment, are elegantly designed in a Neoclassical style with the perfect ambiance to relax or stay connected while experiencing Rome from a unique and authentic perspective.
A selection of dining options including the Tazio Restaurant and the Posh Rooftop Restaurant & Lounge Bar are available for guests.The hotel’s signature cocktails are served at the Lobby Bar and Tazio Bar, and be sure to savor the Anantara Signature breakfast, served daily. A spa, fitness center and outdoor pool are also available.
The wonderful rooftop terrace offers a suggestive view across Piazza della Repubblica.
WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE
At Anantara we always behave in the following way
We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues.
We use our initiative and always find the best way to solve a problem for a guest or a colleague.
We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions.
We always think of new ways to surprise and delight our guests.
We treat guests and colleagues with dignity and respect. Everyone is important.




We hold ourselves to the highest standards of honesty and integrity.
We are proud to represent our hotel and our country to guests from all over the world.
At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
**BUTLER - ANANTARA PALAZZO NAIADI ROME**:
We are looking for a Butler to join our luxury hotel ANANTARA PALAZZO NAIADI ROME.
The Butler is the brand ambassador who promotes the Anantara philosophy and service culture on everything he/she does.
The Butler truly believes that time is the rarest of all luxuries and creates indelible memories by ensuring our guests experience delightful moments and thoughtful gestures.
The Butler is always ready and willing to assist both guest and associates in a friendly, courteous and professional manner by performing efficiently and with the best attitude.



The Butler understands that in his/her role is vital to provide and anticipatory and intuitive service in order to create memorable experiences that will lead to guest loyalty and the outmost satisfaction. The Butlers are the face of Anantara and deliver bespoke, engaging, anticipatory service always ensuring that their contribution to the overall experience makes Anantara the best address.
**MAIN RESPONSABILITIES**:
To provide a personal service to all the guests, fully aware and following the hotel standards and procedure.
To have full knowledge of all services and facilities of the hotel.
To ensure that all guests are welcomed at the room/suite and a room orientation is offered.
Bids farewell upon guest departure, preferably at guest room and escorts to Reception.
To manage any guest complaint in a professional manner, by owning it, resolving it to the guest’s satisfaction and recording it.




Inspects all room and suites prior to guests’ arrival to ensure all preferences are met and amenities are in place and in good condition.
Actively obtains feedback from guests to improve services and facilities. Obtained feedback is shared with departments involved.
Promotes hotel sales and in-house facilities and aware of banquet events, hotel facilities, F&B; venues, special promotions for the purpose of assisting guests and offering accurate information.
Assists and coordinates with all departments to ensure consistent and exceptional service.
Receives and prepares shift handover without exception.
Makes sure Butler pantries are clean, organized and well maintained at all times.
Performs an In Room Check In and Check Out when requested.
Set up rooms/suites according to guest history, requests with the correct amenities.
Identify and recognize any special occasion or particular preferences already provided by referencing reservations, previous correspondence




Highlight repeat guests; ensure Hotel is informed of any preferences or past opportunities.
Handles guest complaints immediately and follows up thoroughly ensuring guest satisfaction.
Able to work