Remote Technical Support Representative Role for Italian Speakers in GreeceJoin Patrique Mercier Recruitment JP as a Remote Technical Support Representative focusing on Italian-speaking clients located in Greece!This unique role offers you the flexibility to work remotely while also being part of a vibrant team located in Greece.
In this position, you'll assist Italian-speaking customers with support related to innovative AI technology products and services.
Your expertise will play a crucial role in troubleshooting problems and providing exceptional service to help customers maximize their experience with our cutting-edge solutions.
If you have a passion for technology and providing outstanding customer support,



we want to hear from you!ResponsibilitiesProvide high-quality remote technical support to Italian-speaking customers via phone, email, and chatTroubleshoot and resolve technical issues related to AI products and services efficientlyDocument customer interactions and technical issues accurately in the CRM systemCollaborate with engineering teams to escalate and resolve complex technical problemsParticipate in ongoing training to enhance your product knowledge and support skillsOffer feedback on customer interactions to improve the overall support process and customer satisfactionAssist in onboarding new team members as necessaryRequirementsFluency in Italian and English, both written and spokenStrong technical aptitude and problem-solving skillsExcellent communication and customer service abilitiesPrior experience in technical support or a related field is beneficial but not mandatoryAbility to learn quickly and adapt to new technologiesA collaborative mindset with a genuine desire to help othersAvailability to work remotely while being part of a team based in GreeceBenefitsPrivate Health InsuranceTraining & DevelopmentPerformance BonusAttractive Working Hours (Mo-Fr)Fully Paid TrainingGreat SalaryFully Paid Relocation Package (flight, transfer, and hotel) #J-18808-Ljbffr