Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments. The Freudenberg Group employs some 50,000 people in around 60 countries worldwide and generates sales of nearly 9 billion euros.
**Responsibilities**:
- Customer Quotation Management (review customer expectations, align with account managers and production plants, prepare pricing and handle the quoting process within CRM incl. follow up);




- Sample and tooling order management (handling of all sample and tool orders in alignment with the relevant production plants incl. invoicing process);
- Handling of customer specific prices in SAP (maintain customer specific prices in SAP and manage price increases in alignment with account managers);
- Customer master data management;
- Support on customer contracts (terms and conditions, commercial/logistics/price agreements, support customer planning process i. e. regular update of annual forecasts and contracts);
- Handling of customer specific requirements;
- Commercial handling of customer debit/credit notes.
**Qualifications**:
- University / bachelor degree (Business, Sales, Technical related);
- Former experience in commercial field (Customer Service or Inside Sales preferred);
- Fluent in English and German;
- Excellent PC related skills including Microsoft Office Suite (preferred EXCEL, Outlook), ERP (SAP);
- Customer Orientation;
- Organizational skills, details-oriented and prioritization attitude;
- Positive approach and ability to build strong partnerships between internal and external organizations;
- Problem solving attitude;
- Ability to work in structured team;
- Communication & Collaboration: Communicates clearly and concisely,



while engaging proactively with colleagues at all levels of the organization.
- Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
- Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
- Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.
Your Benefits
Cafeteria/Canteen: Fresh food on-site, both hot and cold
Diversity & Inclusion: Enter a diversity-driven world of innovation
International work options: A career with global relationships and a world view.
Occupational safety:



Safety as a top priority, in all aspects of your work
Training / Career development: Programs to supercharge skills and expertise
Additional Information
Maria Pia Franco
0121 392222
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