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W008 | Service & Repair Specialist (Field Service Industry)
Pubblicato il 18-01-2025 - Twiceasnice Recruiting in Montà

Service & Repair Specialist (Field Service Industry) Location: outside of Worcester, MA Salary: $28.75 - $31.25 Hourly ($60,000 - $65,000) Benefits Benefits: Medical, Dental, Vision, 401k w/match, PTO, Holidays Job Type: Full-Time Hours: Mon – Friday, 7:00 am – 4:00 pm EST Travel: None Start Date: ASAP Sponsorship is not available Service & Repair Specialist Description Our client, a trusted leader in the power services industry, is seeking a Service and Repair Specialist to join their team in Milbury, Massachusetts. In this role, you'll serve as a vital link between customers and service technicians, crafting detailed service estimates and driving repair sales. The ideal candidate brings strong technical expertise,



outstanding communication skills, and a results-driven mindset to maximize the value of every repair opportunity while delivering an exceptional customer experience. This is an excellent opportunity to join a well-respected local leader in the power solutions sector, celebrated for their stellar 5-star ratings from both clients and team members. Service & Repair Specialist Responsibilities • Create accurate and detailed service estimates based on technician recommendations • Identify and upsell opportunities to improve equipment efficiency • Present repair quotes to customers • Follow up to secure customer approvals • Collaborate with customers to provide cost-effective solutions • Ensure timely repair execution • Maintain clear records of customer communications, quotes, and approvals • Address customer questions • Monitor repair progress to ensure timely completion • Stay informed on industry trends and continuously improve the quoting process Service & Repair Specialist Qualifications • Strong understanding of mechanical systems (engines)



required • Ability to interpret technician reports required • Exceptional written and verbal communication skills required • Proficiency with MS Office (Outlook, Excel, Word) required • Ability to work onsite in Milbury, MA required J-18808-Ljbffr

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