Fixed Term
- 40 Hours
**Salary**
- 25,996.26
**Country**
- Italy
**What you will be doing...**
We have an exciting opportunity for **Customer Service Agents**to join ou**r Ground Operations** Team at** Fiumicino** Airport** on a full time, seasonal contract basis for** Summer 2025**!
Key responsibilities include:
- ** Welcoming** our customers at the airport, providing excellent levels of **customer service**and helping with any queries
- ** Supporting** our third-party service partners to ensure the check-in process is performed correctly and to our** company standards**:
- Effective** co-ordination**of both the landside and airside operations




- Undertaking **quality checks**and ensuring safe practices are carried out at all times
- Safety **reporting,** ensuring all incidents are recorded and investigated
- There may be the requirement to** travel**to support other stations at busy times
This is a hands-on role, interacting with our** customers**and working as an** ambassador**for our **brand values**. As we are always on hand to help our **customers**, this position involves working on a** rostered** shift basis and requires** flexibility** to support our flying programme.
In return, we offer a **fully paid training** course and **opportunities for progression**, along with one to ones and coaching. We provide a** free uniform allowance** and issue rosters in advance. Join our Ground Operations Team in** Fiumicino**and help make a real difference to our customers holiday!
**Division**
**Careers With Us**
- Airline
**Careers Dept**
- Operations
**Careers Team**
- Customer Facing at the Airport
**Business Area**
- Ground Operations Overseas
**Team**
- Overseas Airports