Social network you want to login/join with: Field Service Engineer - Caserta, Italy, Province of Caserta

Client:

Hologic, Inc. Location:

Province of Caserta, Italy EU work permit required:

Yes Job Reference:

8533770cd295 Job Description:

Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites. We're thrilled to be looking for a Field Service Engineer to join our team in Italy! In this role you will be covering primarily our Breast and Skeletal Health medical imaging equipment across the Campania region. To service the territory successfully, you will be based around the Caserta or Frosinone area.



We're looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device background, are happy to be in the field travelling within the designated area as required, and who love troubleshooting and finding solutions. KEY RESPONSIBILITIES: Carry out maintenance and repair work on Hologic products. Install instruments at customer sites. Liaise with customer IT departments and assist with information systems installations and troubleshooting. Support marketing activities such as exhibitions. Complete administrative work including Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists, and Field Service Reports. Provide basic use and maintenance training to customers. Perform duties and responsibilities with autonomy in a field-based environment. KNOWLEDGE, SKILLS & EXPERIENCE: Ability to troubleshoot electrical, electronic, pneumatic, and mechanical systems. Excellent interpersonal, communication, and customer service skills. Experience working in a similar customer-based environment. Effective time management skills. Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers. Proficient use of Microsoft products (Word, Excel, Outlook). Basic knowledge of networking and interfacing with the ability to progress through training. Good level of spoken and written English. So why join Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed,



we want to enable you with the tools and knowledge required, and we provide comprehensive training when you join as well as continued development and training throughout your career.

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